Experienced guides travel with the Tours on designated routes. The voyage Includes gas and there are NO additional insurance costs. When you Rent, you plan your own adventure . We offer suggestions on routes and can supply some BLM maps. Travel supplies are available to rent or purchase: sunblock, coolers, tie-downs, two-way radios, spare tires and tools. . .even extra hand-held GPS units for your friends with their own OHVs to ensure that everyone can travel together . . . safely.
what time do i show up?
We are at the top of Hillside Dr. 7:30 AM to 8 AM OR 12:30 PM to 1:00 PM or as otherwise arranged.The check in/out can take 20 minutes and includes training. Pick up your rental equipment in the morning of your reservation at Adventure Time.
What Time does my rental need to be returned? WHAT IF I AM LATE?
Rentals need to be returned before 5 PM (full day) or 12:00 PM or 5:00 pm (half day). In order for us to have the machine ready and cleaned for the next customer, we need the machines returned on time. A $60 late fee will be charged per unit if the rental is brought back up to 1 hour late; a $125 late fee per unit if the rental is brought back up to 2 hours late and after 2 full hours late, late fee will be a full day rental charge extra.
is there a refund if i return the rental early?
There are NO REFUNDS for early returns for any reason, including (but not limited to) weather or damaged UTV(s) during the Rental Period.
Drivers must be 18 years of age or older to drive, at least 25 years of age with minors on the ride. Passengers must be able to simultaneously grasp the handholds, firmly plant feet on the floor with back fully against the seat back rest (approximately 52 inches).
What about gas?
Tours: don't worry about it. You're our guest. Rentals: Yes. If the Rental is returned without a full tank, there will be a charge of $5.00 per gallon to fill the tank and a $10.00 service fee for each Rental.
Where do i get gas?
Smith's Fuel Center, 370 N Sandhill Blvd., Mesquite, NV 89024. It's just down the hill from our shop. (Polaris Inc. Recommends 91 octane)
What HAPPENS if there is a breakdown?
Call us immediately so we can handle the situation appropriately. If you are out of cell phone service, use the satellite communication button and just wait! If it is an Emergency use the satellite emergency button for official authorities. Your safety is priority. However, you are responsible for a broken down retrieval cost if it is your fault for being ill prepared or careless.
Do I need to clean the rental before returning it?
All trash needs to be removed and the Rental returned in a clean state. If excessively muddy, a $50.00 cleaning fee will be assessed for each Rental.
Am I required to wear a HELMET?
On Guided Tours: No (if Helmet Refusal Agreement is signed). With Rentals: Yes.
What is the cancellation policy ?
There is a $100 cancellation fee for each machine if canceled up to 48 hours before your rental date. Between 48 and 25 hours before your rental date, it becomes 50% of the price of the full reservation. Within 24 hours of the reservation, it becomes the full price of the reservation.
is there a security deposit required?
Yes. There will be a hold on your credit card reflecting the conditions of the insurance plan that you have selected one day prior to your reservation. If the machine is returned in satisfactory condition, the hold will be removed.
What DO I pack?
Helmet, goggles and gloves are provided. Riders should always wear long pants, long-sleeved shirts and closed-toe shoes. In the cooler months, dress in layers, possibly with your heaviest jacket. Backpacks can be helpful to stow loose items. Bring any drinks or snacks and your camera to capture the epic moments. Sunscreen is recommended. Some Water is included.
Can I rent MULTIPLE days?
Yes. However, no overnight rentals, no trailering allowed.
is it GUARANTeED that my EXPERIENCE will be COMPLETED as SCHEDULED?
Likely everything will be fine. However, When you travel out here, you travel on the land's terms.
I have concerns !
You should. This is a physical and mental activity. If you are a first time driver, let our guides know and start with a tour.